Microsoft Power Platform automation

Automate repetitive work.
Improve productivity.

We help Canadian businesses transform everyday processes into reliable workflows using Microsoft Power Automate, Power Automate Desktop and Microsoft 365.

Cloud + desktop automationDocumented and supportableToronto-based
Workflow runningPOWER AUTOMATE

Service request routing

From submission to the right person—automatically.

01Request submittedMicrosoft Forms
02Details validatedPower Automate
03Team notifiedMicrosoft Teams
04Response trackedSharePoint
Less chasing.Clear ownership and faster response.

Practical Microsoft automation for growing businesses.

Fewer manual handoffsFaster approvalsConsistent dataBetter visibility

What we automate

From daily friction to
dependable flow.

Start with one repetitive process. We turn it into a documented, maintainable automation your team can understand and use.

01

Cloud automation

Power Automate workflows for approvals, Teams alerts, SharePoint, Forms, Excel, onboarding and service requests.

Discuss your process →
02

Desktop automation

Power Automate Desktop solutions for data entry, files, reports, browser work and legacy Windows applications.

Discuss your process →
03

Microsoft 365 integration

Connect Outlook, Teams, SharePoint, OneDrive, Planner, Approvals and Power BI into dependable processes.

Discuss your process →
04

Assessment & optimization

Process mapping, opportunity analysis, solution design, estimated effort and a practical deployment plan.

Discuss your process →
05

Support & maintenance

Monitoring, error investigation, connector updates, documentation, training and monthly health checks.

Discuss your process →
06

Existing flow review

Improve the reliability, performance, error handling and supportability of automations already in use.

Discuss your process →

Proven process improvements

Automation built around
real work.

Our experience includes practical workflows that improve visibility, reduce repetitive checks and guide users into the right process.

Customer result

Unassigned service-request alerts

Challenge: A team manually reviewed unassigned support requests each day.

Solution: A scheduled flow filtered outstanding requests and notified the right team in Microsoft Teams.

Result: Faster assignment, better visibility and less manual queue checking.

Printer-supply alertsKnowledge publishingSLA remindersEmployee self-service

Service packages

Clear starting points.
Final scope comes first.

Choose a service to see its starting range. We confirm requirements and final pricing before you pay.

Automation Discovery

Process review, opportunity assessment and written recommendations

CAD $250–$450

Starter Automation

One straightforward cloud flow, testing and basic documentation

CAD $750–$1,250

Business Workflow

Multi-step flow with approvals, conditions and Microsoft 365 integration

CAD $1,500–$3,000

Desktop Automation

One PAD process with testing and operating instructions

CAD $1,500–$3,500

Flow Health Check

Review of up to three existing flows with improvement report

CAD $450–$900

Monthly Automation Care

Monitoring, troubleshooting and small improvements

CAD $250–$750/month
1Select a service
2Request your final quote
3Pay the approved amount

Secure online payment

Pay for an approved quote

Select the service connected to your quote, then continue to PayPal after confirming the final amount with us.

Starting rangeCAD $250–$450

Process review, opportunity assessment and written recommendations

Only use PayPal after receiving your confirmed scope and payment amount.

About the company

IT experience meets
practical automation.

IT Remote Services began by helping businesses manage day-to-day technology and support. That work revealed how much valuable time teams lose to manual data entry, follow-ups, document handling and repetitive administration.

Now, as IT Remote and Automation Services, we combine hands-on IT support experience with Power Automate, Power Automate Desktop and Microsoft 365 to build solutions that are practical, documented and easy to support.

Power AutomatePower Automate DesktopMicrosoft 365SharePoint & OneDriveMicrosoft TeamsCopilot Studio
IT Remote Services helped us replace a repetitive manual process with a clear and reliable Microsoft 365 workflow. The solution was documented, tested and easy for our team to use.

Approved customer testimonial

Power Automate FAQs

Questions before
you automate.

Clear answers about scope, licensing, security and what happens after an automation goes live.

What can Power Automate automate?

Approvals, notifications, document routing, data collection, reminders, onboarding, reporting and many processes across Microsoft 365 and supported business systems.

When is Power Automate Desktop needed?

PAD is useful when work happens in Windows applications, websites or older systems that do not have a modern connector or API.

Do we need additional Microsoft licensing?

It depends on the connectors, desktop-flow requirements and how the automation will run. We review licensing during discovery before finalizing the solution.

How do you protect our business data?

We design around least-privilege access, appropriate credentials, documented ownership and your organization’s Microsoft 365 security requirements.

Can you improve flows we already use?

Yes. A Flow Health Check reviews reliability, performance, error handling, documentation and long-term supportability.

What support is available after launch?

Support can include monitoring, troubleshooting, connector updates, documentation, training and small improvements through a monthly care package.

Free initial conversation

What could your team
stop doing manually?

Bring us one repetitive task. We’ll explore whether Power Automate, Power Automate Desktop or Microsoft 365 can turn it into a reliable workflow.

Request an automation assessment

Choose a time in Microsoft Bookings ↗

Or contact Fernando Godinez

1-647-280-4929info@itremoteservices.caMon–Fri, 9:00 a.m.–6:00 p.m. · Toronto, Ontario